If you were charged for a subscription you didn't intend to start, or a free trial converted to paid without you realising, here's what to do.
Refunds for App Store purchases are handled entirely by Apple. We do not have access to App Store transactions.
To request a refund:
Important: Apple requires refund requests within 14 days of the charge date.
If your subscription was purchased on our website, contact us at [email protected] within 14 days of the charge.
Please include:
We'll review and process the refund if it's within the refund window.
If a free trial converted to a paid subscription and you didn't intend to continue, the same steps apply. Contact Apple or us depending on where the trial was started. Acting within 14 days of the first charge gives you the best outcome.
